Demand Response Mobile Computing: Robust Simplicity

DriverMate

• Trip details are processed and updated automatically between driver and dispatch, allowing for optimal scheduling.

 

DriverMate running on Android OS.

 

Trapeze DriverMate is an affordable, easy to deploy alternative to demand response mobile computing. It uses handheld devices to connect vehicles, the dispatch center and the ‘back office’ in real-time. Our software applications are proven on Windows CE, Windows Embedded, BlackBerry and Android for Tablet computing (e.g. Samsung Galaxy Tablet). With DriverMate you get the overall same functionality as with MDC’s, but without the pricey or potentially lengthy implementation.

Designed to be flexible and simple, it helps agencies looking to control costs, improve productivity and provide better service to their passengers. This turn-key solution can help Paratransit operators achieve measurable goals, such as same-day bookings, fewer denials, improved on-time performance and an overall increase in passenger trips per hour.

Affordable, Quick Time to Value

• Savings associated with productivity improvements gained through mobile computing solutions often pay for the projects within three to five years
• Some paratransit operators have realized overall productivity gains of 5%–10% or more

Increased Efficiency

• Potential to significantly improve passengers per hour ratio
• Reduce dispatcher/driver radio traffic by as much as 80 percent

Streamlined Processes

• Redeploy your resources by eliminating the need for manual data entry and paper work
• Minimize the risk of human error with automated trip planning for operators

Improved Customer Service

• Better on-time performance rates
• Reduce or eliminate service denials

SupervisorMate

SupervisorMate Map

 

Supervisors have instant access to all driver manifests and can check on their real-time status. Delays and other violations are highlighted automatically in different colors.

 

Trapeze SupervisorMate is an affordable and intuitive mobile solution for demand response field supervisors. It allows them to track the real location of each vehicle in a demand response fleet using mobile computers. This software application is proven on Windows CE, Windows Embedded, BlackBerry and Android for Tablet computing (e.g. Samsung Galaxy, Motorola Xoom). Users also have access to driver manifests and can make real-time adjustments once disruptions or delays are experienced.

SupervisorMate monitors all vehicles on an interactive map. It uses a color-coded alert system for real time display of a configurable supervisor-specific violations set. Supervisors can react promptly. For example, they can assume runs or trips, send messages or perform vehicle spot checks.

Real-time Tracking

• Monitor all vehicles in the fleet in real-time and track their locations, run numbers and drivers on a mobile computer in the supervisor vehicle
• Track all vehicle delays and other “violations” in real-time  and respond instantly to all forms of service disruptions
• Alert dispatchers and the back office of potential problems
• Review the status of driver manifests in real-time on your mobile computer to reflect late cancellations and  last minute changes
• System highlights potential upcoming problems  for your immediate attention 

Safety and Security

• Reduced radio traffic means drivers can concentrate  on road conditions and providing better services 

System Integration

• Part of Trapeze PASS/NOVUS Demand Response suite that provides complete solutions for mobile computing
• Compatible with Trapeze DriverMate and all third-party MDT’s

Treq

Help ensure control, safety and accurate, efficient FTA-compliant reporting with real time interaction between your fleet and your control center. Start with our innovative system and progressively add block by block, or choose a comprehensive, world-class array of interactive subsystems to help streamline your operations and maximize efficiency and safety.
 

• Self contained, all inclusive terminal with display unit and vehicle computer with all necessary inputs and outputs in one package
• Great for small fixed route operations and paratransit operations
• Transit ruggedness designed in - specifically for transit
• "Bargain" system affordability with a powerful, fast and rugged computing platform

Trek-743

Specifically designed for the vibration, climatic and harsh operating conditions a transit vehicle endures.

Trapeze’s Trek-743 provides transit agencies with real-time interaction between the vehicle fleet and dispatch center for safer and more efficient operations. They also help ensure control and accuracy with an onboard information and communication system.

The Business Case for Trek-743

Improving Driver Communication Quick and clear communication between dispatch and operations helps improve efficiency. Real-time updates and messaging to and from the vehicle means no more waiting and wondering. A clear color screen is designed to work in day and night situations.

Improving On-time Performance

The driver terminal shows route performance to the driver. The driver can adjust his waiting times and knows exactly when to leave in order to meet adherence targets. Map navigation and turn-by-turn directions help experienced and new drivers navigate their Fixed and Paratransit routes with confi dence and efficiency

Single Log-on

Designed for a ‘single log-on,’ the Trek-743 allows drivers to not only log-on to the CAD AVL system, but also all integrated ancillary equipment onboard the vehicle. Rather than using a traditional key pad, an optional swipe card is available for drivers to utilize during system log-on.

Durable and functional, the Trek-743 is specifically designed for vibration, climatic and harsh operating conditions that a transit vehicle may endure.